White River
Phone Me
info@slowveld.com

Returns and Exchange Policy

The good life.

Thanks for shopping at Simply Slowveld(Pty)Ltd.

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 7 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

We will then send you a new item at your expense.

Refunds

Unfortunately, we do not offer refunds for any of our clothes. However, we do accept
exchanges if the customer is willing to pay for the shipping fees. In the unlikely event that any of our items should contain a manufacturing fault*, we will replace the product and cover
all shipping costs.
*valid manufacturing faults would be issues with printing, stitching.

Transport

You will be responsible for paying for your own transport costs for returning your item. Transport costs are non refundable.

If you receive a refund, the cost of return transport will be deducted from your refund.

Notify Us


When making a return, please contact us via email or via phone to notify us
of your return or exchange. Our email address, as well as phone number, can be found at the top of the website.

Contact Us

If you have any questions on how to return your item to us, contact us at info@simplyslowveld.com